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How to Speak HIP March 28, 2008

Posted by Todd in Links.
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How to Speak Hip - Skeyelab Music

Like, Man, Dig, and I’m Hip are the key to basic spoken HIP

(Via Scott Beale.)

The Importance of Abandoning Crap March 27, 2008

Posted by Todd in Links.
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Ira Glass:

Not enough gets said about the importance of abandoning crap.

(Via 37signals.)

How FriendFeed could dwarf Facebook and Twitter March 27, 2008

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How FriendFeed could dwarf Facebook and Twitter on Dion Almaer’s Blog

Dion Almaer:

Then something strange happened about a month or two ago. The feed started to get less interesting. Note, all I use Facebook for is the feed. I am not someone who jumps around on profiles to find out if Jinny has has a relationship where ‘it’s complicated’. My feed was getting noisy, and there was less in it. The magic had gone. It seems like the core group that I care about isn’t doing as much on Facebook, so the viral nature in which it erupted has reversed just as quickly. My Facebook tab disappeared and now I can’t remember the last time I logged in.

(Via Ryan Carson.)

What can we take away March 26, 2008

Posted by Todd in Links.
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Anything Could Happen - Twitter - Evan Williams

Evan Williams in an article by Max Chafkin on Inc.com:

Applying constraints can help your company and your customers in unexpected ways.

The default thing we do is ask how we can add something to make it better. Instead we should say, What can we take away to create something new?

(Via FoundRead.)

Complexaholics March 24, 2008

Posted by Todd in Articles.
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Have you ever noticed people in your organization who seem to revel in complexity? Do they drone on and on about all the infinite facets of their process/system/product/technology? I have, but I couldn’t put my finger on the right word to describe them until I recently read an article in CIO magazine titled “IT’s Recovering Complexaholics.” I think complexaholic is the word I was looking for, and more importantly, I think they are dangerous for your organization.

Although I am sure that complexaholics exist in all sorts of organizations and professions, I have experienced them mostly among information workers. I believe this is because information workers value expert power. With expert power they can achieve prestige, job security, wage increases, promotion, and more. The benefits of expert power in an information worker organization go well beyond political influence.

Perhaps one of the most effective ways that information workers can build expert power is by demonstrating a mastery of complexity in their field. Moreover, information workers are often in control of the level of complexity in their organization. This is where I think the temptation is greatest. In fact, I suggest that the benefits of demonstrating such mastery will lead many to introduce complexity, or at least allow it to increase over time, to the extent that the perceived benefits outweigh the costs.

Think about this: if you became the acknowledged expert in your organization on a particular process/system/product/technology, were invited to speak on the topic, influenced standards setting organizations, etc., would you not feel more secure in your job? …irreplaceable even? Couldn’t you command a higher salary? …or influence the direction of your organization?

It seems to me that mastery of complexity combined with unchecked ability to add or allow growth in complexity can combine to provide intoxicating expert power in your organization. And that is dangerous. Dangerous because unnecessary complexity drives inefficiency and bureaucracy, and slowly erodes the organization’s ability to achieve it’s core market goals, in effect making your organization lethargic and slow to react to market changes (a deadly situation).

So now that we have a word to describe it, what can leaders do to encourage and reward simplicity and make it harder for unnecessary complexity to grow in their organization?